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Privacy Policy

 

 

Last updated: 30/10/2025

 

 

1. Introduction

 

 

Welcome to Satellite Energy Systems (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.satelliteenergysystems.com.

 

By using this website, you agree to the terms of this Privacy Policy.

 

 

 

2. Information We Collect

 

 

We collect and process only the personal data necessary to operate our website and respond to your enquiries.

 

 

a. Information you provide directly

 

 

When you fill out our Contact Us form, we may collect:

 

  • Your name

  • Email address

  • Any other information you include in your message

 

 

We use this information solely to respond to your enquiry or provide information you’ve requested.

 

 

b. Information collected automatically

 

 

When you visit our site, certain information is automatically collected by Wix and Usercentrics, such as:

 

  • Your IP address

  • Browser type and version

  • Device type and operating system

  • Pages you visit and how long you spend on them

  • Basic cookie information (see Section 6 below)

 

 

 

Google Analytics

 

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use our website.

Google Analytics collects information such as which pages you visit, how long you spend on them, and how you interact with the site.

This information is aggregated and anonymised before we view it.

Google Analytics cookies are only activated after you provide consent through our cookie banner.

 

 

 

3. How We Use Your Information

 

 

We use your information to:
 

 

  • Respond to enquiries and provide requested information

  • Improve the performance and functionality of our website

  • Analyse website usage through Google Analytics (only after you have provided consent)

  • Comply with legal obligations

 

 

We do not sell, rent, or trade your personal information to third parties.

 

 

 

4. Legal Basis for Processing (UK/EU Visitors)

 

 

If you are located in the United Kingdom or European Union, we process your personal data under one or more of the following legal bases:
 

 

  • Consent: when you voluntarily submit your information via the contact form or accept analytics cookies.

  • Legitimate Interest: to maintain the security and performance of our website.

  • Legal Obligation: when required by law or to comply with a legal request.

 

 

 

 

5. Data Retention

 

 

We retain personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law.

Typically, contact form submissions are stored for up to 12 months before being securely deleted.

 

 

 

6. Cookies and Tracking Technologies

 

 

Our website uses cookies to ensure proper operation and to improve your experience.

 

Cookies are managed by our consent management provider, Usercentrics GmbH, which enables you to accept or reject non-essential cookies, including analytics cookies from Google Analytics.
 

 

  • Essential cookies are required for the website to function correctly.

  • Analytics cookies (Google Analytics) help us understand how visitors use the site so we can improve it. These cookies are only activated after you provide consent.

 

 

You can manage or withdraw your consent to cookies at any time using the cookie settings link in the banner or at the bottom of this page.

 

For details about the specific cookies used, please refer to the cookie banner or your browser’s cookie settings.

 

7. Data Sharing and Third Parties

 

 

We may share your information with:

 

  • Wix.com Ltd., which hosts our website and stores data securely on its servers. (See the Wix Privacy Policy.)

  • Usercentrics GmbH, our cookie consent provider, which helps manage cookie preferences. (See the Usercentrics Privacy Policy.)

  • Google LLC, which provides Google Analytics to help us understand website traffic. Google may process limited data on our behalf. (See the Google Privacy Policy.)

 

 

We do not share your information with advertisers or other third parties for marketing purposes.

 

 

 

8. Data Security

 

 

We take reasonable precautions to protect your information.

Your data is stored securely using Wix’s encrypted systems and access controls.

However, no online transmission is 100% secure; by using this site, you acknowledge and accept this risk.

 

 

 

9. Your Rights

 

 

Depending on your location, you may have the following rights:

 

  • To request access to your personal data

  • To correct inaccurate information

  • To request deletion of your data (“right to be forgotten”)

  • To withdraw consent at any time

  • To file a complaint with a data protection authority

 

 

To exercise these rights, please contact us at:

projectcarlton@hanovercomms.com

 

 

 

10. International Transfers

 

 

Your data may be stored and processed on servers located outside your country of residence (e.g., in the EU, US, or Israel) through Wix’s secure infrastructure.

Wix ensures appropriate safeguards under GDPR for such transfers.

 

 

 

11. Changes to This Policy

 

 

We may update this Privacy Policy from time to time. The “last updated” date at the top of this page indicates when changes were made.

Please review this page periodically to stay informed about how we protect your information.

 

 

 

12. Contact Us

 

 

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

 

projectcarlton@hanovercomms.com

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